Code-Compliant Repairs
Emergency situations don't exempt work from safety codes. We perform all repairs in compliance with California's Title 24 electrical standards and San Mateo's municipal requirements, providing documentation for insurance claims and future inspections.
Transparent Emergency Pricing
We provide upfront cost estimates before beginning repair work, even during emergency calls. Our pricing reflects the actual complexity and materials required, with no hidden dispatch fees or inflated after-hours charges.
Commitment to Safety, Reliability & Professionalism
Electrical emergencies are stressful and disruptive. Our goal is to make the process as safe, straightforward, and transparent as possible. From your first call to the final system test, we keep you informed, explain our findings in clear terms, and treat your property with respect. With a reputation built on reliability and professionalism, Infinium Solar Roofing and Electric remains one of San Mateo’s trusted resources for urgent electrical support.
For added peace of mind, our team also conducts a final safety walkthrough after every emergency repair to ensure that all affected areas are stable, secure, and functioning correctly. We take the time to answer questions, review recommended next steps, and ensure you feel confident in the safety of your electrical system.
Support for Residential & Commercial Properties
San Mateo includes a wide range of building types, from older, single-family homes in established neighborhoods to modern, multi-floor commercial spaces along major corridors. Each presents unique electrical challenges, especially during emergencies. Our technicians are well-versed in the complexities of older electrical systems, including cloth wiring, outdated panels, and modified circuits that may not meet current code requirements.
For commercial buildings, we’re experienced in addressing emergency issues involving multi-panel configurations, high-demand equipment, and systems that cannot afford an extended downtime. We customize our emergency electrical repair strategy to suit the unique design of your building, whether you are a homeowner, property manager, or business owner.
Local Help for Common Electrical Emergencies
Complete Power Loss & Outages
When your property loses power while neighboring buildings maintain service, the issue typically originates within your electrical system rather than the utility grid. We trace the fault through your service entrance, main panel, and distribution circuits to identify failed components.
Circuit Breaker Failures & Panel Issues
The following indicate serious panel problems and need immediate attention:
- Repeated breaker trips
- Burning odors from the panel
- Breakers that won't reset
We inspect busbars, breaker connections, and panel capacity to determine whether you need repair or replacement.
Exposed or Damaged Wiring
Weather events, pest damage, or construction accidents can expose live wiring, creating shock and fire hazards. We safely de-energize affected circuits, replace damaged conductors, and restore proper protection to prevent injuries.
Sparking Outlets & Switches
Visible arcing from outlets or switches signals dangerous connection failures that can ignite surrounding materials. We identify whether the issue stems from loose terminals, backstab connection failure, or damaged devices, then implement appropriate repairs.
Burning Smells & Smoke from Electrical Components
The smell of burning plastic or visible smoke from outlets, switches, or panels requires immediate professional response. These symptoms indicate overheating conductors or failing components that can rapidly escalate to fire.
Storm Damage & Water Intrusion
Storms can drive water into electrical equipment, which creates short circuits and corrosion. We assess water-damaged panels, service equipment, and circuits to determine what can be safely dried and what requires replacement.
Our Emergency Repair Process
Initial Contact & Dispatch
When you call with an electrical emergency, we gather critical information about the situation, including symptoms, affected areas, and any immediate safety concerns. We dispatch the nearest qualified technician and provide an estimated arrival time.
Safety Assessment & System De-Energization
Upon arrival, our electrician evaluates the immediate hazard level and takes steps to protect occupants and property. This may involve shutting off power to the affected circuits or the entire panel, depending on the severity of the situation.
Diagnostic Investigation
We use voltage testers, thermal imaging cameras, and circuit tracers to locate the failure source. This systematic approach identifies the actual problem rather than addressing only visible symptoms, preventing future emergencies from the same root cause.
Repair Plan & Cost Estimate
Before beginning work, we explain the identified issue, outline the repair approach, and provide a clear cost estimate. You'll understand what we're fixing and why it's necessary before we proceed.
Component Replacement & Circuit Restoration
We replace failed components with code-compliant materials rated for the application. This includes:
- Breakers
- Receptacles
- Switches
- Wire segments
- Connectors
All our work follows National Electrical Code requirements and manufacturer specifications.
Testing & Verification
After completing repairs, we verify proper operation through voltage testing, load testing, and functionality checks. We confirm that circuits operate safely under normal conditions before restoring full power.
Documentation & Follow-Up Recommendations
We provide detailed documentation of the emergency, including photos of damage, work performed, and components replaced. If we identify additional issues that don't need immediate attention, we'll outline recommendations for future maintenance or upgrades.
Frequently Asked Questions
What constitutes an electrical emergency?
Situations requiring immediate professional response include:
- Complete power loss
- Exposed live wiring
- Sparking or smoking outlets
- Burning smells from electrical equipment
- Water contact with electrical panels
- Any other scenario where electrical problems create immediate safety risks
Do you provide emergency service outside normal business hours?
Yes, we maintain 24/7 availability for electrical emergencies. Our dispatch system routes calls to on-duty technicians regardless of the time or day, including weekends and holidays.
How quickly can a technician arrive for an emergency call?
Response times vary based on current call volume and your location, but we typically arrive within 60-90 minutes of dispatch. We prioritize life-safety emergencies involving active hazards.
Will emergency repairs meet code requirements?
All repairs, including those performed during emergencies, comply with California electrical codes and the local amendments. We provide documentation for permit applications if the scope of work requires formal inspection.
Can you help with insurance claims for electrical damage?
We provide detailed documentation of damage and repairs, including photographs and itemized invoices, which support insurance claims. While we can't file claims on your behalf, we supply the technical information insurers require.
What if the problem requires more extensive work than emergency repairs?
If diagnostic investigation reveals that the issue stems from outdated infrastructure or requires panel upgrades beyond emergency scope, we'll perform temporary repairs to restore safety, then provide a proposal for comprehensive solutions.
Don't let electrical emergencies compromise your safety. Call Infinium Solar Roofing and Electric at (650) 600-0747 or contact us online for 24/7 emergency electrical repairs in San Mateo.
